Who is responsible
At Procastangling, we value the trust you place in us and prioritise your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to keep your information secure.
The data controller is Procastangling, company number NI687432, of 9b Station Rd, Armagh, BT61 7NP, Northern Ireland. This policy covers procastangling.com and procastangling.ie.
If you shop on the Ireland store we process your data under the UK GDPR and, where it applies to you, the EU GDPR. You can complain to the Data Protection Commission in Ireland as well as to the UK Information Commissioner’s Office.
1. Information we collect
When you engage with Procastangling, we may collect the following information:
Personal information: your name, billing address, shipping address, email address, telephone number, and other similar contact data.
Account information: details you provide when creating an account, including username, password, and other identifiers.
Order information: details related to purchases you make, including product details, purchase price, and payment method. We do not store full card numbers on our servers — card payments are handled by our payment providers.
Social media login data: if you choose to register or log in using a social media account, we may receive your name, profile picture, and email address, as provided by the platform.
Other information: any other information that you may provide to us voluntarily, such as product reviews, feedback, or other inputs. We also collect technical data such as IP address, browser type, device, and pages viewed, so the site and checkout can work and so we can measure performance.
2. How we use your information
To process transactions: your information helps us to efficiently handle orders, deliver products and services, process payments, and communicate with you about orders, products, services, and promotional offers.
Account management: for registration and to maintain, personalise, and improve your online experience.
Communications: to communicate with you about your account, our services, and any updates or changes.
Legal and security: to prevent fraud, keep accounts safe, and meet bookkeeping, tax and consumer-law duties.
Analytics and advertising: to understand how the shop is used and to measure and improve our advertising. See cookies and advertising below.
3. How we protect your information
Security: we employ robust security measures, including SSL encryption, to ensure the safety of your personal information.
Data retention: we only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, unless otherwise required by law. Order records are kept for tax and accounting periods.
No sharing / no selling: we do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Those trusted parties include payment providers (for example Stripe, PayPal, Klarna and Revolut), courier and Click & Collect partners, email and hosting providers, and the analytics and advertising platforms listed below. We only send them what they need to do that job.
Cookies, analytics and ads
We use cookies and similar technologies so the shop works (basket, login, checkout), so we can measure visits and sales, and so we can show and measure advertising.
- Essential cookies — basket, account and checkout. These are required for the site to work.
- Analytics — Matomo (on our own analytics host) and Google Analytics 4, so we can see how the shop is used and which orders completed.
- Advertising — Google Ads and Microsoft Advertising (and related conversion tags). These help us measure whether an ad led to a sale and may use identifiers such as a click id, a hashed email, or order value so conversions can be matched. We do this to run the shop’s own advertising, not to sell your data.
You can change or refuse non-essential cookies in the cookie banner on this site. Browser settings can also block cookies, but checkout may then not work correctly.
4. Your rights
You have the right to:
- Access — request a copy of your personal information that we hold.
- Rectification — correct any inaccurate personal information about you.
- Erasure — request deletion of your personal data where the law allows.
- Object or restrict — object to certain processing, including marketing, or ask us to restrict it.
- Data portability — request that we transfer your data to you or another organisation in a structured, commonly used, machine-readable format.
- Withdraw consent — where we rely on consent (for example some cookies or marketing), you can withdraw it at any time.
To exercise any of these rights, contact us using the details below. You can also use the personal-data tools in your customer account where they are available.
5. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be communicated on this page. We recommend that you check this page periodically to stay informed about how we are helping to protect the personal information we collect.
6. Contact us
For questions related to this Privacy Policy or any privacy-related concerns, please contact:
Procastangling
9b Station Rd,
Armagh, BT61 7NP
N. Ireland, UK
Email: sales@procastangling.co.uk
Phone: (+4428) 37 524455 / (028) 37 524455
You can also complain to the Data Protection Commission (dataprotection.ie) or the ICO (ico.org.uk).
Thank you for choosing Procastangling. We are committed to protecting your privacy and ensuring a positive experience on our website and in your interactions with our services.